Privacy Policy

1. Information We Collect

When you submit an inquiry through our website to receive a cash offer for your property, we collect:

• Name: Your full legal name
• Phone number: Your contact telephone number
• Email address: Your email (optional, but helpful for sending confirmation)
• Property address: The street address of the property you wish to sell
• Consent and timestamps: Records of your agreement to receive SMS communications (if you opt in) and the date/time of consent
• Attribution data: Website referral source, UTM parameters, and campaign tags to track how you found us

2. How We Use Your Information

We use the information you provide to:

• Evaluate your property and determine if it fits our acquisition criteria
• Generate a cash offer and send it to you via email or phone
• Facilitate communication about the sale process and next steps
• Comply with federal and state real-estate transaction laws (including TCPA consent documentation)
• Improve our website and marketing efforts based on how leads are generated

3. Who We Share Your Information With

Your personal information is stored in our customer relationship management (CRM) system and may be shared with:

• Our internal team: Sales, underwriting, and operations staff who evaluate and process your offer
• Service providers: Title companies, escrow officers, and attorneys necessary to close the transaction
• As required by law: Law enforcement, regulators, or court orders

We do not sell, rent, or otherwise disclose your personal information to third parties for marketing purposes.

4. How Long We Keep Your Information

We retain your information for as long as necessary to complete the sale transaction and to comply with our legal and tax recordkeeping obligations. After that period, we securely delete or anonymize your data.

5. Your Privacy Rights Under California Law

Under the California Consumer Privacy Act (CCPA) and related laws, you have the right to:

• Know what personal information we have collected about you
• Delete your personal information (with limited exceptions for legal obligations)
• Opt-out of the sale or sharing of your personal information (though we do not sell your data)
• Non-discrimination: We will not penalize you for exercising your privacy rights

6. SMS & Phone Communication

If you opt in to receive text message (SMS) communications about your property or offer, you consent to receive SMS at the phone number you provided. You may opt out at any time by replying "STOP" to any SMS or by contacting us directly.

7. Security

We use industry-standard encryption and security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Contact Us

If you have questions about this privacy policy, wish to exercise your privacy rights, or would like to request deletion of your personal information, please contact us:

• Email: [email protected]
• Mailing Address: 5424 Sunol Blvd, Ste 10 PMB 1068, Pleasanton, CA 94566
• Phone: 510-560-6300

9. Policy Updates

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website constitutes your acceptance of the updated policy.